Frequently Asked Buying
Our goal is to help you become better informed consumer so you
can make the best decision about your new phone system.
When you consider how important your phone system is to your
business, it is important to remember that the very next phone
call you receive will most likely be from a customer or
someone you really want to talk to. If the caller is not a
customer, chances are good that the call will be from a
vendor, a supplier, an employee, or someone else you depend on
to help meet your customers' needs. Either way, you want to be
sure that this call - that every call - gets through to your
business, to the right person, and is handled efficiently and
professionally, with nothing left to chance. That's why you
need a quality phone system for your business. Below is a
list of questions you should ask your next communications
Remember, if you ever have any questions you can always
contact us and one of our telecommunication representatives
will be happy to assist you.
First ask yourself these questions if you already have a
old is your current telephone system?
your current system expandable?
your current system reliable?
you consider adding a voice mail system? Do you need to
expand your existing voice mail system?
there new technology available that would promote better
customer service and/or reduce costs?
kind of growth does your company anticipate over the next
you satisfied with the level of service provided by your
existing telephone system vendor?
Information needed to provide a communications quote.
buying a system _____ for the first time ______ Replace
______Buy _____ Lease _______ Other
Time Frame: In ____ two months _______6 months ______ 1 year
Company's Expected Growth Rate: ___Low ____Medium _____High
to reach you (_____)_______/_____E-Mail _________________
you want to be contacted _______________________IE: 8:00 to
Your Main Billing Number (_____)_______/____________
Fax number (_____)______/__________
for Telephone System Questions:
________Number Of Employees:
________Number of Lines Need: _____ T1/PRI _______ VOIP
________Internet access, Speed: _____________
Data Cabling Cat.______ 5E ______6 ____ Fiber ________
Telephone integration: Integrate with _____Microsoft Outlook
______Goldmine ____Telemajic, ______Time Slips, Other
*** Phone system features ***
Attendant or: ________ Automated attendant
Caller ID ____________
Music on hold: _______
Professional Message on hold
Call Accounting _____________
- Automatic Call
- Other Needs
- (***All phone
systems have over 200 standard features)
Voice Mail features
boxes needed _________ Voice Storage ______ Minuets? /
Voice Mail integration ________ (Network based, Internet