Image is everything. What your customers hear while they are on hold says so much about your company or office. Do they hear music and messages talking about your company or do they hear a random radio or silence because your tape player has eaten the tape? let Global provide your company with a professional recording promoting your business. {Click Here For a sample}
| WHEN IT COMES TO YOUR TELEPHONE CUSTOMERS BEING ON HOLD, SILENCE IS NOT GOLDEN! |
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Everyone in business knows, that at some point, you must put your customers on hold. Whether they are your patients in your medical office, customers at your body shop, clients in your law firm, or customers interested in mortgage rates, everybody gets put on hold. When you put your customers on hold and all they hear is dead silence, they feel abandoned or think you've hung up on them. |
| WHY YOUR BUSINESS NEEDS TELEPHONE ON HOLD MESSAGES |
| When you put a caller to your business on hold you risk losing a sale, or losing a customer forever. The answer to these lost opportunities is a professionally produced telephone on-hold message program. Imagine what you can tell your callers while they are waiting; product information, hours, services and current promotions you are providing. An on-hold message program is like having a customer service staff that never takes a coffee break or a day off. |